Category:	Business
Price:
Popularity:	Low
Version String:	3.25.0001.4542
Release Date:	2023-10-23
Architecture:	Intel & AppleSilicon(ARM)
Minimum OS:	macOS 10.13
Vendor Name:	FastViewer GmbH
Homepage:	fastviewer.com

Description:

FastViewer Establishing a Connection

Once the download is complete, the files "FastMaster.app.zip" and “FastClient.app.zip will be available on your computer. Double click on the files to unzip.

The Moderator Module "FastMaster.app' contains your license and should not be forwarded to customers. This module also provides the session ID.

The Participant Module "FastClient.app" can be forwarded to customers and partners as required. You can, for example, make this module available on your website.


To start a session, open the moderator module 'FastMaster.app''. You will immediately see the FastViewer start dialog box:

“Start Conference”
Click on this button to present your screen to multiple participants.

“Start support session”
Click on this button to access a participants system once they have entered the five-digit session ID.

To start a session, click o the respective button (depending on the type of connection you want to initiate).


Enter your name and click on Start Session.
The FastViewer Sidebar opens automatically. Here you will find the session ID, which you needs to be send to your participants.


The participant starts the FastViewer Client Module (FastClient.app), e.g. after downloading it from your website.

After starting the program, the following window will open:

“Join existing session”
Click on this button to take part to a session as a participant.


To establish a connection, the participant needs to enter the session ID and click on “Start Session”. (If a password is required, the user will be asked to enter it now.)


Then either the participant (support mode) or your (presentation & conference mode) can select one of the following options:

"Share Applications"
If you select this option, your colleagues/clients can see your desktop after the appropriate permission has been granted.

“Allow Remote Control"
(only support/conference mode)
allows your colleagues/clients to access your PC

Click on “Share all Apps” to grant access to the entire desktop and all open applications for the duration of this session.

By clicking on "«Select Applications" you can decide in advance, which applications the participant may access.

Clicking on Cancel denies access.


After permission has been granted, your customer’s screen/your screen can be shared.